Keep Looking If You Have Options - Casualty Adjuster GEICO Employee Review

2.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Flexible remote options - Extensive knowledge in claim handling When you reach casualty level wfh is really flexible with only 4 in office visits per month. GEICO adjusters at least at CDU level and up have been through extensive claim handling trainings and have weekly/monthly refreshers. All adjusters are given valuable resources to work the job as if they don't have a supervisor. I can't speak for other departments but if you take on this job in the auto claims, you will be well versed and prepared to take on roles elsewhere.

Cons

- Workload - No incentives for exceptional performance - No real culture - Micromanagement The company has gone through some changes that aren't employee friendly. The company has not offered profit sharing since 2021. To supplement the profit share they give employee ,merit raises based off performance. With the minimal increases even as a top performer the merit comes off as nothing more than a standard of living increase. Workload can also get daunting especially if you take time off. The expectation is your teammates will manage your case load but it also discourages you from taking a longer vacation. The company used to give employees or a family they sponsored a thanksgiving turkey, company events in the parking lots on weekends, and excellent giveaways for employees. They are far removed from those days and ever since the layoffs in October '23 I have had an eerie feeling stepping foot in the office. I would highly recommend looking elsewhere if wanting to pursue a career in insurance.

Explore other reviews about GEICO

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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