Decent pay, poor culture and benefits - MOAT Service Representative GEICO Employee Review

1.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Not much positive here anymore except the pay is decent

Cons

In the 5 years I’ve been here things have worsened on every front. Just lost some paid time off going from vacation and sick separate to a combined bank. Insurance gets more expensive and covers less. No possibilities to move outside of current role as it appears this office is going to be closing although they refuse to admit it.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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