Not a long term company - Customer Service Representative GEICO Employee Review

3.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are aspects of the company which are good. Company lunches and flexible work hours

Cons

Micromanagement. The company does not teach you how to become a better insurance professional

Explore other reviews about GEICO

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, support, growth opportunities and career fulfillment

Cons

Complex industry, and fast paced environment

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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