Strong sense of belonging with great departmental culture - Service Operations Analyst GEICO Employee Review

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You have a sense of belonging because of the level of engagement we have in our department. You know when you walk in, you are being set up for success.

Cons

There is no con I would say at this time. Everyone is very intentional with building the right culture by creating an environment build on trust, respect, and collaboration.

Explore other reviews about GEICO

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

1.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

*Pay and your ability to negotiate as an external hire are better than most places *You are only expected to work 7 hrs and 45 min; clock-out time is on the dot and strict.

Cons

*Understaffed; multiple people are on medical leave due to the toxic work environment and the metrics system *Leadership is usually unprepared and inexperienced; there is a serious lack of understanding from leaders when you address inconsistencies in auditing. A lot of leaders score people's work inaccurately, and depending on whether your leaders like you, the appeal process is rarely honored. *there is hardly any overtime so many people work off the clock, even when addressing this with directors and HR- nothing will change. they will protect the company; everyone is aware that people are experiencing wage theft- no one does anything to change it out of fear of losing their job. * If you point out any discrepancies, you will be targeted-there is a consistent issue with retaliation at GEICO.

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