Not what was promised - Telephone Claims Representative GEICO Employee Review

2.0
May 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty good for the Tucson area but profit sharing is less every year, full benefits after waiting period, paid training and supervisors who try to help when they aren't drowneding from stress and pressure too! Lot's of opportunities to try and get a promotion as a lot of people leaving (good, I guess).

Cons

Cut-throat environment from upper management. The metrics are relentlessly pounded over you and if you stop to sneeze or use the bathroom you fall behind, don't worry, they monitor that too so you will always know how often you go; don't drink too much water is the advice. Need to try and sneak extra time in as overtime is never approved but you can't keep up without it unto off "orientation" and then you have to work 60 hrs a week to keep up or they fire/demote you. Stop using examples of working all weekend as the only ones who care, some people care but also love their life too. If you want a promotion, need a sleeping bag and pillow here!

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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