Worst Job I Ever Had - Customer Service Representative GEICO Employee Review

1.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay is the only positive part of the job.. It is good pay for an entry level position.

Cons

The organizational culture at GEICO is terrible. I was so stressed I lost weight, my teeth hurt from grinding them at my desk, and I came home crying several times a week. No matter what you do it will NEVER be enough. The numbers are there to keep you down. Morale is low, the people who make it to management positions are the ones that stick it out the longest, the smart ones get away. They have a 50% turnover rate because noone can handle the stress and constant criticism that comes with the job. I cared too much, so I was constantly stressed. But if you can go in and just see it as a paycheck and ignore the negativity, you can make money.

Explore other reviews about GEICO

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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