Toxic work environment - Customer Service Representative II GEICO Employee Review

1.0
Sep 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Profit sharing and pay. I don't really have any thing good to say at all. Don't work here, you will regret it.

Cons

Management don't know how to manage. Goals take 2 years to obtain and even then you can't go anywhere or it takes them forever to even change a schedule.

Explore other reviews about GEICO

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, flexible schedule

Cons

Super overbearing managers that can ruin it

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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