Great company - Claims Service Representative GEICO Employee Review

4.0
Oct 11, 2016
Recommend
CEO approval
Business Outlook

Pros

I really felt like the Poway, San Diego office treated me like family. They treated all of the employees with respect and decency. I had some of the best managers and general managers I ever had while with any company.

Cons

The Lakeland office is a disaster. The top guy who runs the place makes it feel like a prison. The office is dirty and ran down and the employees are treated bad. I would have still been with the company had the Lakeland Florida office been like the San Diego office. It's like I traded companies when I traded cities. I would have never imagined one GEICO office could differ so much from the other.

Explore other reviews about GEICO

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, flexible schedule

Cons

Super overbearing managers that can ruin it

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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