Pros
The benefits are excellent, and are lower than most.
Cons
Upper management is a joke. I would like for them to sit in our position for two months and then seen how they feel. Supervisors give dumb coaching advice that makes no sense. The job is actually a sales job cramming down shops to people already yelling they don't want it. Better not have a life threatening situation because time off is hard to get. You have to fight for a doctor's appointment and then get reprimanded if your child is sick and you can't come in. If you can't do overtime it's a problem. Those that are parents are totally screwed. The company can't understand you are a parent and actually have a personal life. You are expected to answer every single call including calls from team members and not get behind. All claims supervisors are idiots and no idea what is going on with a claim, but want to give special coaching advice that has nothing to do with the claim and gets workers further behind. The company would rather deny than pay out in accidents, because it affects profit sharing. Go work for another carrier. Stay away from this one. They do NOT care about their employees. It's all about numbers and they do NOT care how they get them, even if they are screwing with their employees and customers. You don't need experience to be a supervisor. Only how to dictate how to keep numbers low.