This place is horrible - Phone Agent GEICO Employee Review

1.0
Mar 5, 2017
Recommend
CEO approval
Business Outlook

Pros

None, the salary is not worth what they put you through.

Cons

There is no life work balance. They expect you to ne robots and just over all ridiculous. You also get punished for using the restroom. Oh yeah and if you are very sick you better come to work anyway. If yoi have a death in your family you will have to miss thier funeral to work your weekend shift.

Explore other reviews about GEICO

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, flexible schedule

Cons

Super overbearing managers that can ruin it

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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