Great Environment, But Stressful. - Customer Service Representative GEICO Employee Review

3.0
Mar 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Great training, compensation, great co-workers, plenty of fun company held events.

Cons

Very high volume of work, pressure to perform and meet required goals, being micro-managed is a part of everyday life.

Explore other reviews about GEICO

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, flexible schedule

Cons

Super overbearing managers that can ruin it

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

See reviews by: Helpful|Rating|Date|All