Geico Claims - Anonymous employee GEICO Employee Review

4.0
Aug 25, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Geico is overall a good company. If you work hard, you will be rewarded in the form of raises, more favorable shifts, and promotions. At the entry level, each supervisor is assigned to about 9 employees, so you can have more individualized attention. With that being said, there are also sup's all over the floor so if yours is busy, another is happy to help. The environment is friendly, often having parties and contests to boost office morale. Pay is good, benefits are excellent

Cons

Very micro managed, very strict metrics (but everything is layed out in front of you so its not unexpected) some unfavorable shifts. Not a lot of work/life balance, you clock in and go go go until you clock out, can be stressful.

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GEICO Response
8y
Thank you so much for taking the time to review us! One of the things that we pride ourselves on is that our associates are truly devoted to creating a caring, family-like atmosphere. The job is, understandably, stressful in Claims, but we know that having the ability to fall back on a team is the best for everyone's success. Overall, we want to make sure our associates are secure in that they're providing the best service possible for our customers in their time of need; this type of environment and individualized attention is so important and can affect every aspect of the job. We know you work hard (and play hard, too), so we're always so honored to be able to reward people's success and determination with raises and promotions. Again, thank you so much for taking the time out of your day to write this review. And, of course, we're so glad that you were a member of the GEICO family and are confident enough in us to leave a review. - GEICO's Corporate Recruiting Team

Explore other reviews about GEICO

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

1.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

*Pay and your ability to negotiate as an external hire are better than most places *You are only expected to work 7 hrs and 45 min; clock-out time is on the dot and strict.

Cons

*Understaffed; multiple people are on medical leave due to the toxic work environment and the metrics system *Leadership is usually unprepared and inexperienced; there is a serious lack of understanding from leaders when you address inconsistencies in auditing. A lot of leaders score people's work inaccurately, and depending on whether your leaders like you, the appeal process is rarely honored. *there is hardly any overtime so many people work off the clock, even when addressing this with directors and HR- nothing will change. they will protect the company; everyone is aware that people are experiencing wage theft- no one does anything to change it out of fear of losing their job. * If you point out any discrepancies, you will be targeted-there is a consistent issue with retaliation at GEICO.

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