Pay is high to compensate for the mental chaos - Customer Service Representative III GEICO Employee Review

3.0
Oct 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is very good. Lots of schedules but not at first so seniority’s and goals start to work in your favor After a while . The benefits were really good.

Cons

It’s is very micromanaged . And cliques amongst supervisors . Overall around year one and a half you start to reevaluate your life choices in sticking around such a mentally oppressive company and then you leave. Many people come and many people go. Overall Moral is low although they as a company are in complete denial as to how people really feel and if your honest your not taken seriously because your obviously the only that feels that way. Honestly it felt cult-like after a while.

Explore other reviews about GEICO

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, flexible schedule

Cons

Super overbearing managers that can ruin it

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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