Ok place to work - Customer Service Representative GEICO Employee Review

4.0
Jul 25, 2012
Recommend
CEO approval
Business Outlook

Pros

The training for customer service was amazing, I learned quite a bit from it. The profit sharing was good a little bonus at the end of the year. Work schedule was awesome, good camaraderie in my team. The company really cared about the customers. Most managers were really cool to work with.

Cons

As I mentioned before most managers were great to work for. Three of the four managers I worked for were great. Some times it was a little difficult to find a supervisor on the phone.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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