Good pay is the carrot, crushing workload the stick - Anonymous employee GEICO Employee Review

3.0
Dec 12, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent salary, good health care benefits, opportunities to move up, educational opportunities too.

Cons

Geico prides itself on what they consider extensive training for new hires. The reality is you are in no way prepared to do the job that is expected of you; everything you need to you will learn on the job. Essentially they operate on a sink or swim mentality. They throw you in and see if you will either sink or you will swim. Half of my training class quit before 6 months had passed. Be prepared to cope with an an overload of demands for your attention, two phone lines with the expectation you will answer not just your own calls but your teammates' as well, stacks of aged claims whose previous handlers have either moved up or left leaving you to clean up their mess, and a daily roster a brand new claims you have to work while trying to juggle all of the other ongoing files you've inherited. Add in the software programs which don't quite meet the needs of the company (and occasionally crash) and you're in for a stress-lover's dream. On a lesser note, offering a 401k that isn't matched for a year is all kinds of cheap.

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5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, flexible schedule

Cons

Super overbearing managers that can ruin it

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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