terrible environment, very micromanaged and extremely high stress - Customer Service Representative GEICO Employee Review

1.0
Oct 7, 2012
Recommend
CEO approval
Business Outlook

Pros

pay was fantastic, benfits were good

Cons

very micromanaged not able to have an opinions, high stress environments leading to unhealthy and needing to use any and all available time off, rude managers, and poor info provided i quite after 11/2 because anxiety and migrains which 95 % of people complain about who work their crapy computers and head set in addition to an over the top micromanagement some one always finding a way you could have done something different or better not worth the pay when you go home every days sick and cranky

Explore other reviews about GEICO

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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