horrible work life balance - Auto Damage Adjuster GEICO Employee Review

2.0
Jul 12, 2018
Recommend
CEO approval
Business Outlook

Pros

company car can also be used for personal profit sharing can be a big amount work outside

Cons

incredibly overworked daily dealing with crooks and thieves (many bodyshop owners) nyc conflicting core metrics incredible amounts of unpaid overtime i regularly work until 6-7pm when i should be "clocking out" at 430pm. you cannot possibly due all they ask you to do between 8am-430pm unless you are ignoring some of the tasks and many people do bc they have no other choice. the best performing adjusters are constantly working until 5-6pm and then finishing up tasks like emails and voicemails and rental extensions when they get home. the core metrics are all in DIRECT conflict with each other....deny unrelated damage and lose a survey......cut off a rental and lose a survey.....increase productivity and then you wont have time to handle all the other stuff......accept as many phone calls as possible and you wont be productive. etc etc.

Explore other reviews about GEICO

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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