busy - Auto Liability Claims Adjuster GEICO Employee Review

3.0
Mar 4, 2019
Recommend
CEO approval
Business Outlook

Pros

they provide full training and support to do your job

Cons

they are terrible at managing workload as some days you would have 3 new claims and other days you would have 15. they turn a blind eye to people working unpaid overtime to catch up on their work when they fall behind. their raises don't track with inflation so you need to constantly get promoted in order to make more money which is difficult as you're competing for 4-5 spots out of 150 people. The stress for many people doing this job is intense as there is a near daily account of someone crying in the bathroom

Explore other reviews about GEICO

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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