Worst Insurance company to work for ! - Auto Damage Field Adjuster GEICO Employee Review

1.0
Apr 27, 2019
Recommend
CEO approval
Business Outlook

Pros

The only thing good about being a field adjuster was the flexibility of being home at 2 to finish up admin work and the benefits, profit sharing and pto can’t say the work car because my management team was garbage and took it away to give to someone new because I wasn’t going to need it all the time because I was going to cover the ARX shops time to time lies I was a full time field adjuster with either a rental or beat up pool car

Cons

understaffed !!!!!!!!!! Everyone here keeps saying Unrealistic work load it really wasn’t if you knew how to manage your time and take it day by day if I got behind I’d tell my supervisor well I’m not going to kill myself to do the work for 4 people and he’d back off I would knock out 5 claims a day be home by 2 and finish admin but the phone would always be ringing customers always wanting to know the status of repairs like if we knew where there car was claims department just were a bunch of retardes who couldn’t read notes or look into certain pages and had to always call us for the minimalist things .The metrics are rigged to have you fail unless you kill yourself and do way way more than expected there’s no moral support supervisors and management are honestly ignorant and don’t know anything about the industry and what it takes to repair a car . I didn’t get the proper training was just left to sink or swim and i swam I did fine but I wouldn’t recommend anyone to work here unless your looking to be unhappy I left right after profit sharing and left my supervisor with one adj because the rest were out on vacation oh and the pay sucked making 55k a year for all the work you did was unrealistic I went to work at a body shop making 85k less work less politics a little more expensive benefits but still have vacation 401k etc. And making good money even working for another insurance company is better pay and divided work loads geico your a one stop man/ woman

Explore other reviews about GEICO

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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