Micro managing at its worst. ( Field Adjuster) - Resident Adjuster II GEICO Employee Review

1.0
Sep 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Good pay, stable company, profit sharing

Cons

To start with when I began this job I honestly thought I was the luckiest guy in the world, I loved it was even messed with by my coworkers for "drinking the kook-aid". I bought coloring books and GEICO swag out of my own pocket to give out since you can't stop anywhere in the company car without someone asking for it. I have been employed 8 years and have never imagined a company changing like I have witnessed GEICO change. The company has lost record numbers of associates and cares only about growth at any cost. If you become a field adjuster just forget you have a private life as there is no time for that. I was recently included in a focus group the company put together since the recent associate opinion survey numbers wee horrible. Out of the 25+ adjusters on the call no one said a word when the moderator asked for someone to give a positive about working for GEICO but when she asked for negatives it was amazing, everyone spoke at once and didn't stop. Most everyone admitted they were job hunting. Every move you make is critiqued by numerous people most of which know very little about real world claims they simply have read a book and moved up and GEICO has a way of making managers and supervisors feel like they are God, fact is this company exploded in growth so fast that a pulse was all that was required to become a supervisor or manager as they just didn't have enough people. The task and responsibilities have increased tremendously the past year alone but the core metrics and productivity has not been adjuster at all. A seasoned adjuster has $15,000.00 draft authority which means they can write a check for $15,000.00 without having it approved by anyone but supervisors will actually tell you they may check your phone records to verify you have made the calls your supposed to!! I never knew it was possible to be this miserable with a career and it makes no difference who I speak to during the day or what dept. there in they are miserable and looking for a way out. For the folks that claim to be so happy working for GEICO, I salute you! I think the new hires probably are happy because they have no idea how bad this environment is because its all they have ever known.

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Pros

Good Busy Easy Complex Lead

Cons

Fast Busy Multi task Work Tenure

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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