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      GEICO

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      GEICO reviews

      Good pay, anti family - Customer Service Representative GEICO Employee Review

      3.0
      Dec 13, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits, great co workers. Yearly increase was nice

      Cons

      No short term disability or maternity leave at the time of my employment. Came back after having a baby (all unpaid leave) with no more sick time since they used it all for that with a newborn and 2 other children. Sickness got us bad that winter and even with sick notes, management wouldn't accept them and fired me after 2.5 years. I understand missing too much; I offered to make up the time missed and was told no. It was unavoidable absence with proof but they didn't care. I was really good at my job and a top employee; so it's not like I had a bad record already.

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      5.0
      Jun 8, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

      Cons

      Really nothing major that I can think of!

      2.0
      Jul 13, 2026
      Systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and remote work.

      Cons

      Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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