1.0
Nov 22, 2013
Former employee, less than 1 year
Tucson, AZ
Recommend
CEO approval
Business Outlook
Pros
I honestly cannot find any pros, except perhaps the pay. The pay was decent and was much better than I had.
Cons
They are a low-cost provider. As a result: Horrible Chairs and Desks - Of the six people on my team, two developed back problems, one had extreme carpal tunnel syndrome, forcing that person to resign. Carpets did not match. Construction crews working during the day, around the agents on the phone. Five job coaches, and five supervisors in eight months. Each person had a different POV for the most important aspect to focus on. Inconsistent or non-existent feedback. - Was told during interview process I would be given daily feedback.