Pros
Good pay, good location, great benefits
Cons
Geico pays very well, but is by far the worst place I ever worked. The goals are completely unrealistic and get worse every year. While there are still some great supervisors, a good majority are terrible to work for and have very little experience doing the job themselves because they were promoted after only spending 6 months to a year on the phones. Company policies are inconsistently applied depending on how well you are liked and who you know. Multiple members of management openly have affairs with associates who report to them with no consequences. The ethics hotline is an absolute joke! Nothing is done and it is definitely not anonymous! The customer service associates are forced to be so nice, it sounds fake.