Great place for benefits/pay with a lot of opportunity. - Customer Service Agent GEICO Employee Review

3.0
Feb 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent pay with great benefits. Good training which is 5 months long.

Cons

Customer Service is brutal most of the people I was hired with either quit, got fired, or found another job because it is super stressful. You are micro-managed constantly. They expect you to be a robot and to be perfect on every call.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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