Pros
Your career at GEICO is what you make of it. If you're not the kind who likes to learn, work hard, and have fun while doing so then do not bother applying. This job is for those who determined to work hard, play hard, and contribute to the company's success. My experience at GEICO has been nothing but great! It is a challenging job but that doesn't mean you cannot achieve what your managers/coach have set out for you. Most importantly, do not take the criticisms personally because if you do, it will create a bad work experience. Just take what your coaches/supervisors/managers tell you with a grain of salt and learn from it because they are there to HELP not HURT YOU!
Cons
There's nothing negative to say about the company but I will say that if you're having any negative experiences while on the phones or with your coaches bring it up with them immediately so that your anger/frustration does not bottle up in the future. If your first 6-8 months of training do not go as you planned, do NOT SWEAT it because it takes 18 months to get it down. Yes, your peers may be getting the job done quicker and may understand more things than you but don't worry. GEICO is a patient company who WILL ALWAYS work with you to help you get to where you need to be! They will become your family for life! :)