Big Gecko is Always Watching: Great Company, Unlikely Career - Claims Service Representative GEICO Employee Review

3.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Relatively good pay for the area, depending the department Healthcare benefits with dental and Rx eye wear Always hiring with a lot of different options internally

Cons

No work life balance Lack of trust between the company and the employees Excessive micro managing and constant review of your performance Performance is evaluated using metrics beyond your control The company puts mor emphasis on the next call to a degree whwre they almost ignore existing customers and their claims. Lots of turn over which is why they are "always hiring" Lack of any sense of job security, you can actually be fired for leaving someone on hold for 1 second too long You're expendable

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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