eh... - Customer Service Representative II GEICO Employee Review

3.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Extensive training is a PLUS, benefits package, and profit sharing.

Cons

Micro Management, company's overall concern of numbers opposed to the associate, split days off meaning one weekend and one weekday, which is ridiculous! Petty recognition incentives with "casual day" stickers, when everyday is a casual day. Monitoring every call and the ones you happen to not do so well on are the ones graded.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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