GEICO was a great experience - Customer Service Representative GEICO Employee Review

5.0
Jul 10, 2014
Recommend
CEO approval
Business Outlook

Pros

They are very supportive of the home work balance. They truely care about about their employees. GEICO understands that if employees are happy then the company has much better likely hood of success.. compensation isn't bad but could be better.

Cons

The hours are harsh for sales and customer service.. Training is long and arduous at times.( necessary).

Explore other reviews about GEICO

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, flexible schedule

Cons

Super overbearing managers that can ruin it

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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