good pay, but the most stressful job I've ever had - Customer Service Representative GEICO Employee Review

3.0
Jul 29, 2014
Recommend
CEO approval
Business Outlook

Pros

If you are married or have a family, don't work here you will never see them. It is almost impossible to get a week off from work. The pay is reasonable, but you will stressed every single day you go to work.

Cons

Ultra micromanagement and nit picking about everything. You always feel like you are on trial even when you make a tiny mistake. Things change every single day and you are just expected to execute without questions. And don't ever get sick...they count sick time against you even with a doctor's note.

Explore other reviews about GEICO

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, flexible schedule

Cons

Super overbearing managers that can ruin it

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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