Pros
The best part of the job is the pay, profit sharing, and fellow employees. I like that when people fall ill or have a death in their family they will raise money in support. The experience will give you skills that you can use elsewhere.
Cons
I wish I had listened to the reviews and never applied to work here. It's true you aren't anything but a number. One small mistake could bring you from a 5 rating to a 1 rating. The goals are extreme and they constantly change for the worse. I used to love my job. I loved having challenges. Why fix what's not broken. Micro manage everything and favoritism is shown. What's not ok for you will be ok for someone else. So much for the operating principal of integrity. You can't have a family and work here. A doctors note doesn't mean anything. You better pray to God your out for 3 days in a row to qualify for fml. There is no consistency in the answers that you receive from management. If there's a question about anything each supervisor or management will give you a different answer. They train you to speak in certain ways on the sales end to mislead the customer. When I started of course there were guidelines in place but now the "professional" agent is becoming robotic.