Good For Someone Without A College Degree To Earn A Good Living. - Customer Service Representative GEICO Employee Review

3.0
Aug 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Good money and the possibility of earning up to 40,900 without a degree. Set schedule and profit sharing is large.

Cons

Very stressful and I only do customer service. Customers are rude as hell and supervisor expect you to kiss their behind. There isn't much room for calling in and you are a number. If you scores aren't up to par, even though one slip up can cause you to have a low rating, it will be hard to advance. Also no paid maternity leave. Honestly, I hate this job and my co workers feel the same.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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