Its what you make of it - Claims Service Representative II GEICO Employee Review

3.0
Aug 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement, steady pay check, benefits are pretty good, promotional opportunities

Cons

Micro-management, unrealistic metrics management always changing their minds on how they want things completed usually with little or no notice until you are reprimanded for it and their response for it is well we sent out a email about. Well when am i suppose to read your email when on average I handle anywhere between 50-75 inbound and outbound calls a day giving excuses for other adjusters that are not returning their calls because they are too busy eating or gossiping in a break or the caller that when they don't like the answer even though it is correct and legal decision ( example pending a liability decision until you have the chance to speak with your insured i mean geez you just reported the claim I haven't even had a chance to get their facts of the accident yet before you want me to just write you a 35,000 dollar check for your 1999 Toyota Camry with 300,000 miles on it )

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

GEICO has provided extensive opportunities for myself and my family. All of my children have been born while I have been employed at GEICO. We have experienced highs and lows in our personal life over the last 10 years and GEICO has supported us through all of it.

Cons

GEICO is continuing to strengthen its brand and associate experience. They continue to will through opportunities to deliver a remarkable experience for associates and customers.

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