Pros
They pay is fair. At first everything is fun and they really sell it to you. once you get on the floor and on the phones its a different story. you have to like talking on the phone literally all day with back to back calls.
Cons
I can only speak for customer service. Inconsistent information when youre trained. I agree with what someone said before. its kind of a popularity contest. if you are doing well you are praised but if you make an error they are not so nice. they look at you like "why would you do that" and the answer is...IM NEW SORRY! very stressful!! they have a high turnover rate for a reason. you have to like the call center environment agreed. you talk all day with back to back calls. have to remember ALOT and expect to get yelled at by customers. I would not recommend this to any of my friends. I wont be sticking around for long and know of other people that have left and plan to leave. good luck!