Great place to be employed but a terrible place to work. - Claims Service Representative GEICO Employee Review

5.0
Jan 12, 2015
Recommend
CEO approval
Business Outlook

Pros

They promote from within before outside applicants get a chance. Profit sharing after 2 years. Lots of parking available if you drive.

Cons

Supervisors don't want to help. Coaches know less than the employees on the phone. Micromanaging is their way of keeping a high turn around rate.

Explore other reviews about GEICO

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, support, growth opportunities and career fulfillment

Cons

Complex industry, and fast paced environment

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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