Ok - Claims Representative GEICO Employee Review

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

hours I was originally offered as a new rep were not the best

Decent pay and remote work.

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.