Pros
If you are a young 20-something college graduate with no children and have no demands on your time outside of the office , then you can absolutely move up quickly here.
Cons
It is not a 40 hour/week job. You will skip lunches/breaks, stay late, work weekends just so you can break even. You are required to return all calls before you leave for the day so you can end up working anywhere from 15 minutes to 2 hours after your shift ends on a daily basis without being compensated for it. NO PAID OVERTIME.. unless it's offered for a special project and that's very rare. You are pulled away from your desk on a regular basis for useless and redundant training classes and then management expects you to just get caught up on your own time. Management demands efficiency from the adjusters but then they turn around and place so many impediments in the way so it's very difficult to achieve. Supervisors are pulled into meetings an average of 3-4 times/week and therefore are not present to provide the support that the adjusters need. The claims dept is understaffed and as a result, the volume of new claims that are assigned to adjusters daily is very high and not manageable particularly when accident levels increase e.g. over the summer and during inclement weather conditions. Micromanaging of employees is typical.. supervisors and managers monitor your every single move.