If you want to be a "suck-up" and you thrive in a matrix environment with impossible goals then you may do well here - Auto Damage Adjuster GEICO Employee Review

3.0
Feb 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The salary at GEICO is decent for what it's worth with good health and other benefits. Typically, coworkers are pleasant to work with and so is senior management. If you can play within the rules and be a "suck up" and do well in a matrix environment, you will be able to do pretty well. Opportunities are good if you fit the framework and are willing to move around the country. Tuition reimbursement is good if you do not have a degree.

Cons

The company will not pay proper overtime or allow for individual growth due to budget deficits. I asked many times to be sent to professional development programs and was always brushed off or ignored. Overtime hours (if even considered) are classified as "premium pay" which is less than 50% your hourly rate. When going on "CATASTROPHE" duty I was only paid regular overtime not CATASTROPHE pay as illustrated in the HR handbook. Supposedly it is at manager discretion if you receive the proper pay or not. THERE IS A LOT OF WORK. You will need to work unpaid overtime to stay on top of your workload and you will have many impossible goals to maintain. If you want no home/family time then you can succeed in this job.

Explore other reviews about GEICO

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and pay

Cons

Long hours sometimes depending on demand

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

See reviews by: Helpful|Rating|Date|All