Pretty intense and the company is very focus on the number. - Auto Damage Adjuster GEICO Employee Review

2.0
Mar 9, 2015
Recommend
CEO approval
Business Outlook

Pros

It's a fun job. Some time (if you are lucky) you have pretty good down time to take your break with. When you get nice customers that understanding you just there to do a job. Everything seems to be smooth. There are very few works that an adjuster can bring home so you have a pretty clean cut of work/life balance.

Cons

Your supervisor will be nice to you if your number is good. But they will turn to an asshat when your numbers not measure up with other co workers. The numbers came from HQ which I think just a bunch of monkeys that beating a type writer to come up with those numbers. If a customer get into a hard hitting accident, my estimate will be high. If customer got a small bumper job, my estimate will be low. How is an adjuster suppose to control the claim cost? Per Geico's premium policy, we are already using the cheapest way of repair (all after market parts, repair as much as possible over replace, patching up the bumpers instead replace since they serve no protection purpose...etc.) There is no control of how many claims we would deal in a day. It's just a wide open flood gate. Can you stop moving us? Los Angeles is a huge place. I could of work at a location that's 5 min away from my home instead of 2 hours in LA traffic with my personal car. The person that work in the location which is 5 min away from my home has to come from other side of LA driving 1.5 hours. The only way of us to control the claim cost is to ask shop to help us up with the labor hours. We can't do that to shops that we don't have a good relationship with.

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5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, flexible schedule

Cons

Super overbearing managers that can ruin it

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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