Review of Customer service department only - Anonymous employee GEICO Employee Review

4.0
Jun 20, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has Good pay, Good benefits, A lot of perks. A gym and a cafeteria. They do a lot of charity work as well.

Cons

Biggest Micro Managing Company I have ever worked for. If they don't like you they can make you fail and not meet your goals. They will fire you even if you only miss your goal by a few points. It has a high turn over.

Explore other reviews about GEICO

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, support, growth opportunities and career fulfillment

Cons

Complex industry, and fast paced environment

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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