Tread Lightly - Claims Representative GEICO Employee Review

-Management only sees you as a number. You can be on the phone with a customer for 30 minutes trying to fix their problem, You could even ask your Manager for help and they will provide little help into the situation. At the end of every day you need to meet a certain number of calls, it doens't matter how long the calls take or if the wait time is long for calls. It will still affect you -YOUR MENTAL DOES NOT MATTER TO THEM. The way that this job takes a toll on you mental is crazy. You have people belittle you on the phone all day and management basically says, take a 5 to come back and deal with it all again