my time at GEICO - Auto Claims Adjuster GEICO Employee Review

3.0
Aug 14, 2015
Recommend
CEO approval
Business Outlook

Pros

I think that there is growth potential at GEICO if you are able to maintain numbers. GEICO stresses the importance of customer service.

Cons

Micro-management, lack of support and reward for good surveys, good service, initiative. I think that everything was rated. You only heard of downgrades, never anything good that was done. I would come to work, open emails with downgrades. The spirit on the floor was sour for these reasons. Compared to competitors, the rate of pay did not relate, causing high turnover rates.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

See reviews by: Helpful|Rating|Date|All