How The Mighty Have Fallen - Customer Service Representative GEICO Employee Review

1.0
May 28, 2023
Recommend
CEO approval
Business Outlook

Pros

- Pay is decent - Co-workers are great.

Cons

- Constantly changing their procedures and guidelines with little to no communication to the employees. - Bringing in new systems that are still broken and give virtually no training to the employees on how to use them. - Took away profit sharing which many employees depended on - Lied about Work from Home eligibility after telling employees they could earn it by hitting certain metrics . Then changing their mind and forcing employees back to office 2 days a week regardless of what numbers they hit.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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