Unattainable metrics constantly change - Service Agent GEICO Employee Review

Users say... "Great benefits and when you weren't on a call you didn't have to do much" "The pay is good and the bonus structure (if you meet their goal) can be good as well." "Give great training and make sure that you know exactly what you are doing before you get into the job." "GEICO has always hired great people and I thoroughly enjoyed working with everyone I did there." "Flexible work from home options" 

Users say... "Poor management and over bearing" "There is no work life balance and they don't care about their employees at all." "Getting a good supervisor (which there is almost NO wasy to control) will make or break your career." "Upper management do NOT care about you and will make your life miserable." "Bad managers ruin the experience"