Good Company if you are okay with micromanaging - Customer Service Representative GEICO Employee Review

4.0
Jul 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay for your insurance license which a lot of insurance companies don’t do. Paid training. Competitive pay and good benefits.

Cons

Goals constantly changing which makes them difficult to meet. Managers change over frequently which changes what’s expected of you a lot. If you can adapt to change quickly then you will be fine.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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