Pros
- Pay without degree starts off at around $15.99/hr and can quickly reach around $20/hr - Get paid while you get your license - Trainers are incredibly helpful. kind, and happy (probably because they get to be off the phones while they teach) - If you do well during training you can choose your work schedule - Benefits are decent - If you can make it to the 2nd February after you start you will receive profit sharing (usually pretty big bonus)
Cons
- Call center - High call volume with management breathing down the neck of anyone who takes more than 30 seconds between calls - Repetitive work (constantly explaining how insurance works to angry customers) - Emotionally taxing (aside from most callers being mad, you will have calls where someone's loved one is either severely injured or dead) - System management uses to grade adjusters encourages them to cut corners, get customers off the phone quickly (frequently resulting in customers being transferred to a department they don't need to speak to), and not do their jobs. - Nearly impossible to get promoted without doing the shady tactics listed above due to limited availability of higher positions and insane number of people you have to compete with. - Management refuses to make changes even when multiple teams speak up about reoccurring issues adjusters face every day - Micromanagement is extreme, even for teams who have numbers that are nationally recognized