A lot of training to get you ready for a stressful job - Customer Service Agent GEICO Employee Review

4.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Very good pay. Can move up and promote quickly. Do well and you’re treated well amazing benefits, happy employees and higher ups are easy to talk to.

Cons

Compared to co workers every minute of every day. Every second of time is accounted for. Frowned upon to use the restroom outside of set breaks and lunches.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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