Worst job EVER - Customer Service Representative GEICO Employee Review

1.0
Jan 8, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no pros whatsoever, maybe the pay was a little decent but not worth the agony, pain and suffering this job causes

Cons

Management micromanages you like crazy. It’s annoying and high school ish. They just required RTO 4 days week and changed my schedule with a one day notice after returning from having a baby. They forever change their metrics making it difficult to succeed and advance, they DO NOT care about their employees. You are just a number. They are finding any way to force people to quit. Thank God I did. I feel relieved more than ever!! No more ptsd, depression, anxiety and pain from this place.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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