Geico is going down hill - MOAT Service Representative GEICO Employee Review

3.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

They pay well is the upside

Cons

They’ve taken a lot of the incentives that made Geico a great place to work. The lack of support that is currently provided has put a damper on every day work life as well.

Explore other reviews about GEICO

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, support, growth opportunities and career fulfillment

Cons

Complex industry, and fast paced environment

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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