2.0
May 6, 2024
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Good starting pay, great benefits
Cons
Took hybrid remote down to only 1 day a week; their metrics were unattainable, and half of your "grade" was based on antiquated customer surveys and making sure the customer didn't call back within 15 days of their initial call. Rules changed every other week, and was not the company I originally agreed to work for.