Can be very stressful - Customer Service Representative GEICO Employee Review

3.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is good and decent.

Cons

Being on the phones is not for everybody. If you have the ability to be in a position at Geico that doesn’t require that as a primary function of your job, it will be much less stressful.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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